Terms and Conditions
Welcome to our website! Before using our services, please read the following Terms and Conditions carefully.
01. Intellectual Property Rights
We are the owners or licensees of all intellectual property rights on our website and the materials published on it. These contents are protected by international copyright laws and treaties. All rights are reserved. However, if you wish to print or download any images or excerpts from our pages for personal use, we ask that you credit us as the authors and acknowledge our collaborators. None of the materials on our site may be used for commercial purposes without written permission from us.
02. Workshop Details
Our 3-day workshops take place at Ondanova Surfboards.
The pin is right at the start of a bumpy gravel road. Just take that road and go up the hill to get to the workshop. The road's not in great shape, so be careful if you have a low car.
Day 1: 13h00—18h00
Days 2 and 3: 09h00—18h00
On the first day, we’ll start after lunch (please eat before arriving). On the following two days, we’ll have lunch together. Each session includes all necessary materials, snacks, and drinks. Lunch is not included, participants are encouraged to bring their own meal or use our kitchen facilities to prepare food.
03. Participant Responsibilities
Participants are expected to wear appropriate working clothing. Respectful conduct toward fellow participants and staff is required at all times.
04. Payment and Refund Policy
—Workshops
—Purchased Surfboards & Products
If you purchase a surfboard or any other product from our shop, the following return policies apply:
→ You have the right to cancel your purchase within 14 days of receiving the product, provided it is in perfect condition and in its original packaging.
→ Return shipping costs are your responsibility, unless the product was sent in error or is defective.
→ If the returned item is received damaged due to improper packaging or misuse, we reserve the right to deny the → refund or issue only a partial refund, depending on the condition of the product.
06. Accommodation and Hosting Limits
Our atelier is not equipped for overnight stays or evening activities. Participants are welcome to stay during lunch breaks and use our kitchen, but they must arrange their own accommodations for the night.
07. Privacy Policy
Your personal information will be used solely for the purpose of the workshop and will not be shared with third parties without your consent.
08. Modifications and Cancellations
We reserve the right to modify or cancel the workshop. In the event of cancellation, participants will be notified and offered a full refund or the option to reschedule.
09. Liability
While we take all necessary precautions, only hand tools are used during the workshop. However, we are not responsible for any injuries or accidents that may occur. Participants should ensure they have appropriate personal insurance.
10. Use of Surfboards
By purchasing or receiving a surfboard through our workshops or directly as a finished product, you agree to the following terms:
Maintenance and Care: Proper maintenance and care of the surfboard are the owner’s responsibility. This includes regular inspections for damage and appropriate repairs. Check our careguide →
Safety: Surfing is an inherently risky activity. Users acknowledge and accept these risks. We are not liable for any accidents, injuries, or damages that occur while using the surfboard.
Modifications: Any modifications made to the surfboard after purchase void all warranties and liabilities.
Warranty: Our surfboards come with a 6 months warranty against manufacturing defects. This does not cover normal wear and tear, misuse, or accidental damage.
11. Secure Payments
All payments processed via Wix Payments and PayPal are secured with SSL encryption and comply with industry-standard security protocols, including HTTPS and TLS 1.2 or higher, ensuring safe transactions. We accept credit and debit cards, Apple Pay, and Google Pay.
If you prefer to complete the payment directly with us, please contact us for a personalized payment arrangement.
12. Delivery
We strive to deliver products within the estimated timeframe, which is typically 7 to 14 days after the end of the workshop. However, we do not guarantee exact dates as we depend on third-party logistics providers. Shipping costs will be calculated at the end of the purchase process.
13. Applicable Law
These Terms and Conditions are governed by the laws of Portugal, and any disputes will be resolved in Portuguese courts.
14. Cookies and Privacy
We use cookies to enhance your browsing experience. For more information on how we handle your data, please refer to our Privacy Policy →
If you have any questions, feel free to contact us. Thank you for supporting Ondanova Surfboards!
Privacy Policy
At Onda Nova Surfboards, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard any personal information you provide when using our website, in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
01. Our Commitment
→ Personal data will be collected transparently and fairly.
→ We will inform you of the intended use of your data at the time of collection.
→ We will obtain your consent before using your data for marketing purposes.
→ Your data will never be shared with third-party marketing companies.
→ Data collected will be relevant and not excessive for the purpose intended.
→ Data will be processed only for the purposes for which it was obtained.
→ We will store data securely and only for as long as necessary.
→ We will provide access to any personal data we hold about you upon request and, if instructed, we will modify or permanently delete your information.
02. What we collect
When using our website, we may collect the following personal information:
→ Name
→ Contact telephone number
→ Email address
→ Any details provided through contact forms
→ Website usage data
03. How we use your information
We collect this information to improve our services and customer experience, including:
→ Providing quotes or fulfilling service requests
→ Internal record-keeping
→ Enhancing our products and services
→ Sending promotional emails regarding new products, offers, or updates (only if consent is given)
→ Conducting occasional market research via email, phone, or mail to better tailor our services
03. How long we store your data
We will store personal data securely for as long as it is necessary to fulfill the intended purpose. If you request us to modify or delete your data, we will do so as promptly as possible.
04. Third-party data processors
To deliver our services efficiently, we may share necessary data with trusted third parties, such as website hosting providers. These third parties process information solely on our behalf and are not authorized to use it for any other purposes. We do not sell or distribute personal information to marketing companies.
If you consent, we may share promotional content about third parties that we believe may be of interest to you.
04. Security measures
We are dedicated to ensuring that your data is protected. We implement appropriate physical, electronic, and managerial procedures to prevent unauthorized access, disclosure, or misuse of the information we collect.
05. Cookies
Cookies are small files stored on your computer to enhance your browsing experience. They help us analyze web traffic and improve website functionality based on user preferences.
We use traffic log cookies to identify which pages are most visited, aiding in website improvements. This data is used solely for analytical purposes and is removed periodically.
Cookies do not grant us access to your computer or any personal information beyond what you choose to share with us. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit website functionality.
06. External links
Our website may contain links to external sites. Once you leave our site via these links, we have no control over the privacy policies of those websites. We advise reviewing their respective privacy statements before providing any personal data.
07. Controlling your personal data
You have the right to:
→ Restrict how your information is used for marketing purposes by selecting the appropriate option when filling out forms.
→ Withdraw consent for direct marketing at any time by contacting us via our website or email.
→ Request access to any personal data we hold about you.
→ Request that we permanently delete your personal information.
We process all data requests promptly, ensuring completion within a maximum of 30 calendar days.
If you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible. We will update or correct any inaccuracies without delay.
For further inquiries, feel free to reach out to us. Thank you for trusting Onda Nova Surfboards!